Primary collection function of collecting overpayments of wages to clients employees.
Performed and analyzed all accounts receivable duties including the proper application of cash, check, ACH, and wire transactions.
Created Accounts Receivable Aging and other metric reports.
Monitored client payments due and contacted clients with past-due payments.
Analyzed vendor invoices and resolve payment discrepancies.
Performed payment research, reconciliations, and communications with internal departments to resolve payment issues.
Investigated and analyze billing inquiries to facilitate dispute management and communicate the findings to the clients.
Streamlined sales presentations and made sure materials were ready on time.
Assisted with maintenance of client records in the company database.
Collaborated between the sales and marketing departments.
Regularly updated spreadsheets including statistical data for both the sales and marketing departments.
Additional support in various departments when needed including purchasing, sales (both as an inside sales rep and with customer service), warehouse (including pulling orders and organizing inventory for physical counts), marketing, and administrative support for the president and vice president.